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FAQs

Common Questions & Answers

Frequently Asked Questions

How do I apply for an apartment?

You may apply online by visiting www.kinwardatspencerglen.com. Please contact the leasing office for additional questions.

Are short-term leases available?

No, our community does not offer short-term leases. Please contact the leasing office for more information.

What happens if I need to break the lease early?

Please contact the leasing office to discuss early lease termination.

Is renter's insurance required?

Yes, renter’s insurance is required. For details, please contact our leasing office.

How much notice is needed before moving out?

All leases require a 60 day notice to vacate. Please contact leasing office for additional questions.

What utility companies do you use?

Our community utilizes Teco for electric and Hillsborough County Utilities for water. Please contact the leasing office for detailed information about the utility companies servicing our community.

What Cable/Internet Providers are available?

The available cable/internet provider is Frontier. For more information, please contact the leasing office.

When is rent due and how do I pay?

Rent is due on the 1st and is considered late on the 4th. Please visit the resident portal for additional information. If you have further questions, you may contact our leasing office team.

Do you give any discounts to local employers?

Yes, we are proud to offer employer discounts. Please contact the leasing office for a full list of discounts and concessions offered for preferred employers.

Does your community offer furnished apartments?

No, all apartment homes come unfurnished.

Is there in-unit laundry?

All apartment homes in the community include in-home laundry appliances. For more information regarding our apartment home features, please visit our Features & Amenities page, or contact the leasing office.

What appliances are included?

All apartment homes will include the following appliances: refrigerator, oven, microwave, dishwasher, and washer and dryer. For more information regarding what is included in each apartment home, check out our Features and Amenities page.

Is there air conditioning/heating?

Yes, each apartment comes equipped with AC/heat. If you have additional questions, please contact the leasing office.

Are there ceiling fans?

Yes, some floor plans include ceiling fans in the bedroom and living room. For information regarding apartment home features, please visit the Features & Amenities page.

Is there parking available? Is it free or paid?

The parking options at our community include garages with parking space in front for townhouses, and guest parking areas, with no street parking. Please contact the leasing office for more information regarding our parking policy.

Is there a gym, pool, or common area?

Yes, our community offers a resort-style pool with sundeck, fitness studio with strength and cardio equipment, a community dog park and an outdoor tot lot and gathering area. Also, our community features controlled-access gates, concrete block construction, impact windows and doors, and professionally landscaped grounds.

Can I rent out amenity spaces for private events?

While our amenities are available to all residents, we do not have any areas which can be rented for private events.

Are pets allowed? If so, are there breed or size restrictions?

We are a pet-friendly community; breed restrictions and additional fees may apply. More information regarding the associated costs and breed restrictions, please review our pet policy, or contact the leasing office today.

Are there EV charging stations?

Unfortunately, at this time we do not offer EV Charging Stations as an amenity in our community.

Are there grocery stores, restaurants, or schools nearby?

Yes, our community is conveniently located near grocery stores, restaurants, shopping destinations, and schools in the surrounding area. Please contact the leasing office for more information about nearby shopping, dining, and local services.

What is the roommate policy?

Anyone over the age of 18 must fill out an application, be approved and be added to the lease. Within our leasing portal, you will find more information about leasing an apartment with roommates. If you have additional information, please contact our leasing office team members.

Is there a maximum number of occupants?

The maximum number of occupants per apartment is 2 people per bedroom. A 3 bedroom unit allows 6 persons and a 4 bedroom unit allows 8 persons. Within our leasing portal, you will find more information about leasing an apartment with roommates. If you have additional information, please contact our leasing office team members.

Can guests stay over, and for how long?

Our guest policy is fourteen days. For restrictions on guests, please consult your lease agreement or speak with our leasing office team members.

Is there guest parking available?

Guest parking is available at the community at no additional cost, and no permits or fees are required. Contact the leasing office to find more information about our guest parking policy.

Who manages this community?

This community is professionally managed by Willow Bridge Property Company, a full-service multifamily real estate management and development company. Founded in 1965 and ranked among the top property management companies in the United States, Willow Bridge focuses on creating places people want to call home through exceptional service, thoughtful operations, and a people-first approach.

Is there a resident referral program?

Friends make the best neighbors! Our community offers a $50 referral bonus for eligible resident referrals. See a team member for more details.

What is the smoking policy?

Smoking is not permitted anywhere at the community to maintain a clean and healthy living environment.

Do you host resident events? If so, what types?

Yes, the community will host resident events once it opens, and more.

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